It is important that you let us know if you need to change or cancel your appointment with enough time (at least 24 hours) for us to arrange for someone else to take that appointment slot. We are paid our salary by our clients; if we do not have a client then we do not get paid. We are also a very busy clinic and can usually find someone to fill a spot if we have enough time to do so. It isn’t fair to your Therapist or other clients who would be happy to have your appointment time if you are unable use it.